The facilities for arbitration provided by The Palm Oil Refiners Association of Malaysia (PORAM) may be availed of by the individuals, corporate or any organisations engaged in the trading of vegetable oils and fats and their derivatives.

The provision of arbitration facility shall be for the purpose of settlement of disputes arising out of standard contracts issued by PORAM and/or contracts containing a reference to arbitration under the PORAM Rules of Arbitration and Appeal.

PORAM has the function of providing a secretariat to facilitate the implementation and the conduct of arbitration under the PORAM Rules of Arbitration and Appeal.